Shipping policy
Shipping Policy
Last updated: 26 October 2026
Thank you for shopping with TITAN CRICKET. This policy explains our delivery charges, dispatch times and collection arrangements.
Delivery destinations
We currently offer delivery to eligible addresses in England, Scotland and Wales. Availability is confirmed when you enter your delivery address at checkout.
If delivery is unavailable for your address, please contact us before ordering.
Shipping and packaging charges
Small-item orders — £3.99
Orders containing only eligible small items are charged £3.99, including postage and packaging. These orders are normally sent using Royal Mail Tracked 48.
Larger items and mixed orders — £7.99
Orders containing bats or other larger items are normally sent by DPD and charged £7.99, including packaging.
If your basket contains both small and larger items, a single £7.99 delivery charge applies. Small items are normally packed together with the larger items.
Free delivery on orders of £250 or more
Standard delivery is free on qualifying orders totalling £250 or more after discounts, excluding delivery charges, within our eligible delivery area.
Delivery appears as “Standard Delivery” at checkout. Your final delivery charge is shown before you pay.
Order processing and delivery times
We aim to dispatch in-stock orders within one business day, excluding weekends and bank holidays.
Orders placed after midday may begin processing on the next business day.
Standard delivery is estimated at 2–4 business days after dispatch. Delivery estimates are not guaranteed and may be affected by carrier delays, weather or other circumstances.
Custom-made products, personalised items and repair services may require additional preparation time. Any specific timescale stated on the product page or agreed with you takes precedence over our usual dispatch estimate.
Pre-orders
Products available to pre-order are identified on their product pages.
Our next stock delivery is currently expected on 27 November 2026. This date may change. Pre-orders will be dispatched after the stock arrives and has been checked.
Orders containing both in-stock and pre-order items will normally be held until all items are ready, unless we agree otherwise with you.
Order tracking
We will email your dispatch confirmation and tracking details when available. Tracking information may take time to update after the label is created.
Collection from our shop
Free collection is available where offered at checkout from:
TITAN CRICKET
2 Station Road
Skelmanthorpe
Huddersfield
HD8 9AU
Please wait for your collection-ready notification before visiting and check our opening hours.
Delivery address and order changes
Please check your delivery address carefully before completing your purchase.
If you need to correct an address, change an order or request cancellation, contact us as soon as possible. We may be unable to change delivery details once an order has been dispatched. Your cancellation rights are explained in our Return and Refund Policy.
Lost, damaged or delayed deliveries
If your order is lost, arrives damaged or is significantly delayed, contact us so we can investigate and arrange an appropriate resolution.
For damaged deliveries, please retain the packaging and send photographs of the damage where possible. We will handle enquiries with the carrier.
Contact us
Email: info@titan-cricket.com
Telephone: 01484 792066